5 Questions to Ask a Cleaning Company

What questions to ask for cleaning services

You see, every service provider in Crown Point will claim to be the best, but how do you separate true professionals from amateur recurring house cleaning services? Is there a way to tell you’re not entrusting your home to incompetent cleaners?

Yes, it might seem like a lot, but there is a simple solution. Before you make a booking, take a step back and invest some time to get to know your potential candidate. By doing so, you’ll be making an informed decision that can save you a lot of trouble.

So, are you ready to crack the code to find high-quality, reliable, and trusted cleaning professionals? Read on! 

What questions should I ask a cleaning service?

To determine if a company is the best fit for your needs, ask the following questions:

Question #1: Could you provide a detailed breakdown of the cleaning services you offer?

While a quick look at their services menu may give you a basic idea, asking for a more detailed explanation can offer significant insights. Any service worth its salt would be more than happy to dive into specifics. 

For instance, their response should include an in-depth discussion about their established routines, proven techniques, and how they handle various surfaces and materials. Detailed answers like these indicate the company’s expertise and commitment to transparency.

Question #2: Do you use your own cleaning tools and products?

To deliver quality service, your team should arrive with high-grade professional tools and supplies. They should also be able to tell you why they use the products they do, their effectiveness, and if they’re safe for you and your loved ones.

Question #3: What is the protocol for the first cleaning session

A reputable service will provide a detailed description of how the initial session will be conducted. It usually involves a 2-hour arrival window, with a team of 2 or 3 members. They should also explain what differs between packages. After sprucing up, they’ll secure your home as per your instructions.

In addition, you should be given the opportunity to provide feedback through a brief survey. This level of organization demonstrates a company’s commitment to continuous improvement.

Question #4: How can I trust the cleaners you send to my home?

Trust is crucial when you’re allowing strangers into your home. A reliable service provider will have a stringent hiring process that includes multiple interviews, thorough background checks, and a risk assessment examination. Once the cleaners are hired, they should go through a comprehensive orientation process that includes training, where company policy and time-tested procedures are laid out clearly. An organization that invests in such detailed protocols is committed to ensuring the safety and satisfaction of its customers.

Question #5: How do you train your employees?

In your pursuit of well-trained and skilled individuals, it’s important to understand the company’s training process. The company invests in continuous training of its employees on methods, safety procedures, and customer service. In fact, they may even possess certifications or awards proving their commitment to high standards. The more comprehensive their training process is, the higher the chances that their clients will enjoy complete happiness working with them.

Where in Crown Point can I find reliable recurring house cleaning services?


There may be countless reasons prompting you to seek professional assistance, but it’s crucial to ensure that your choice is nothing short of excellent. However, keep in mind that scouting for a trustworthy cleaning service involves more than a simple search. Especially when you’re about to move and faced with a hefty cleanup, you need a team whose commitment goes beyond just a label.

So, reach out to the Brilliant Results team, whether your home is near Old Sheriff’s House Foundation or elsewhere in the area. We’re always ready to roll up our sleeves and bring brilliance to your doorstep!

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